Practical Information

Practical Information

The official language of Malaysia is Bahasa Malaysia and English is widely spoken

Malaysia Time Zone is UTC/GMT +8

The WUF9 venue is the Kuala Lumpur Convention Centre (KLCC) in Kuala Lumpur -

The address of KLCC is as follows:
Kuala Lumpur Convention Centre
Kuala Lumpur City Centre
50088 Kuala Lumpur, Malaysia

Wireless Internet access will be available throughout the venue

Download floor plans

Each participant at the World Urban Forum must be registered individually to attend the conference. Registration by organization is not allowed.

The online registration has closed on Wednesday, 24 January 2018. Registered participants will be able to collect the badge to access the venue at the Accreditation Center at the venue. Participants not registered online will need to go through on-site registration at the Accreditation Center prior to collection of the WUF9 badge.

Accreditation will take place at the Hall 6 of the venue starting on 5 February 2018. The schedule for the WUF9 accreditation center:

4 February 2018 from 10 a.m. to 7 p.m.
5 February 2018 from 10 a.m. to 9 p.m.
6 to 8 February 2018 from 7 a.m. to 8 p.m.
9 to 12 February 2018 from 7 a.m. to 7 p.m.
13 February 2018 from 7 a.m. to 3 p.m.

It is strongly encouraged to come with enough time and avoid peak morning hours for on-site registration.

The WUF9 venue – the Kuala Lumpur Convention Center - is accessible by public transport in several ways:

By Road:
If you are in a taxi or a chauffeured car, approach the Centre along Jalan Pinang and turn left into the Main Entrance (second turn after the Mandarin Oriental Hotel) for drop off.
The Kuala Lumpur Convention Centre (KLCC) can be accessed by free bus services, GoKL City Bus. More information is available at

By Train:
Take the Light Rail Transit (LRT), Kelana Jaya Line and disembark at the KLCC Station. Turn left after exiting the turnstiles and walk through the Suria KLCC shopping centre Concourse level to the Centre Court. Turn left and make your way past Cold Storage to the Guardian Pharmacy where there is a covered walkway through to the Centre. Take the elevator to the Ground Floor where you will be directed to the Kuala Lumpur Convention Centre. For more info on train service, please visit

On Foot:
From the Suria KLCC shopping centre’s Concourse Level Centre Court, make your way past Cold Storage to the Guardian Pharmacy where there is a covered walkway through to the Centre. The Centre is also accessible for delegates and visitors via the air-conditioned Bukit Bintang KLCC Pedesterian Walkway (pedestrian bridge) that connects Pavilion KL (Bukit Bintang) and the Kuala Lumpur Convention Centre. The link bridge features entrance/exit at the Pavilion Mall, Wisma Cosway, Jalan Perak and the Impiana KLCC Hotel with convenient exit escalators and staircases located at the main entrance to the Centre. This airconditioned link allows delegates and visitors to travel conveniently, comfortably and safely on foot. Also accessible via this bridge is the Raja Chulan monorail station and the KLCC LRT station.

English is the official working language of the World Urban Forum. English is widely spoken and understood in Malaysia.

The Opening and Closing ceremonies as well as High Level Roundtables will have interpretation in the six official languages of the United Nations (Arabic, Chinese, English, French, Russian and Spanish). Other WUF9 main meetings such as Dialogues Stakeholder Roundtables and Special Sessions will have interpretation in English, French and Spanish.

WUF9 funded participants are invited to collect their Daily Subsistence Allowance (DSA) at the DSA Room at the following times:

7 Feb: from 13:00 to 17:00
8-13 Feb: from 10 am to 14:00; 15:00 to 17:00

The DSA Room is located on the 3rd floor – Room 310 (near the Plenary Theatre).

In Kuala Lumpur, delegates and visitors have a variety options among five-star hotels for less than US$150 per night, ensuring a comfortable and luxurious experience throughout their stay. Known worldwide, these five-star hotels, assures delegates will be treated to first-class hotel rooms complete with amenities, extensive range of facilities and fine-dining restaurants. These hotels reflect Malaysian hospitality, with attentive and helpful service staff eager to ensure that guests will depart with fond memories.

Within walking distance of the Kuala Lumpur Convention Centre (the Centre), there are over 15,000 rooms available in more than 30 four- and five-star properties, including several those that offers apartment- style accommodation – perfect for exhibitors and those who want to extend their stay, either with family or friends.

In addition, there are more than 50 hotels in the two- and three-star category. However, given the good value of our four- and five-star properties, the majority of delegates attending international congresses often elect to stay in higher-class hotels.

It should be emphasized that the following is not an exhaustive list. There are several other hotel projects currently under construction with estimated completion within the next four to five years.

List of 4- and 5- Star Hotels in and around the KLCC Precinct

Participants are requested to make their own arrangements for accommodations. The Government of Malaysia is warmly recommending Partners Hotel as follows:

There are nevertheless many other hotels in close proximity to the venue. Participants are requested to make their hotel arrangements in advance and provide prospective hotels with the necessary information. Please refer to the list of hotels that follow.

Most nationalities do not require visas for social or business visits to Malaysia. Visitors to Malaysia must be in possession of a valid passport or travel document with a minimum validity of six months beyond the period of stay.
For more information on visa, please refer to Malaysia Immigration Department at

More information on visas

The monetary unit of the country is Ringgit Malaysia and is written as RM or MYR. The exchange rate is valued at USD1 = RM4.27 (as of June 5, 2017). Notes are available in RM1, RM5, RM10, RM20, RM50, and RM100 denominations, while coins are issued in 5, 10, 20 and 50 sen (cents) denominations.

Foreign currencies can be exchanged at banks and money changers found widely at the airport and city centre.

Banking details:
ATMs are available country-wide with 24-hour access. Major credit cards are widely accepted at hotels, department stores, shops, restaurants and pubs. Please take usual precaution when PIN is not required when using cards.

The country experiences tropical weather year-round. Temperatures range from 21ºC (70ºF) to 32ºC (90ºF).  Higher elevations are much colder with temperatures between 15°C (59°F) to 25°C (77°F).  Annual rainfall varies from 2,000mm to 2,500mm. However, the wettest parts of Malaysia could well be the hill slopes of Sarawak’s inland areas, which receive a mean annual rainfall exceeding 5,000mm.

All participants should ensure that they have adequate medical insurance prior to arrival.

Recommended vaccines: Poliomyelitis (childhood booster), Tetanus (childhood booster), Typhoid (food & water borne diseases), Hepatitis A (food & water borne diseases).

For those venturing outside cities and towns, further recommended vaccines are Hepatitis B, Rabies, Japanese B Encephalitis, Tuberculosis and Meningitis. For those visiting Sabah and Sarawak, Malaria prophylaxis is strongly recommended.

If you are coming from, or have recently travelled in, South America or sub-Saharan Africa you must present a certificate of vaccination against Yellow Fever upon arrival in Malaysia. 

Health insurance is recommended. Government and private hospitals are found in all the main cities. Medical services in the city (private clinics and hospitals) are available. Visitors are advised that some clinics request a down payment prior to providing medical assistance, even in emergency situations. Visitors should take medical precautions and advice should be sought before travel.

WUF9: The last day at a glance